Description
The Servicetrace APM (STAPM) listener plugin polls for new alarms from Servicetrace APM and sends them to 1Gateway.
Prerequisites
Installation
Make sure you have the 1gateway zip file that includes the plugin files and valid licences information ready. This file has been provided to you with the installation files.
1 - Login
Login to 1gateway, and make sure you are in "Advanced mode". If this is the first time you log in, the default user and password are both 'admin' (without the quotes).
2 - System Maintenance
Click on the menu icon and choose the option "System maintenance"
3 - Upload file
In the System maintenance view you can either drag and drop the downloaded zip file or select it by clicking the "choose file" button.
4 - Restart
After the upload installation will be confirmed. Restart 1Gateway to ensure any locked files are updated.
Configuration
Open the main menu and click on "New plugin"
Select the plugin you want to configure. Use the Filter field if needed.
Field name | Default/suggested value | Description |
|---|
Servicetrace server | n/a | Servicetrace server or IP |
API Key | n/a | Servicetrace API Key |
| URI Schema | http |
|
| Maximum delay in APM data (minutes) | 5 | The maximum out of sequence data that we allow for. Should be longer that the longest runtime of any APM script |
| Maximum interval for run results in APM (minutes) | 121 | The longest schedule interval in APM + 1. If APM scripts are run every two hours, then 121 minutes will result in capture of all data. |
| Oldest data to retrieve (hours) | 2 | Always set to two hours when used with Dynatrace. |
| Refresh customers and services every (hours) | 2 | Depends on the frequency that customers are added to APM. We check for new customers at startup. If customers are added frequently, this value should reflect that. |
| Polling interval | 300 | Polling interval in seconds (recommended is 300) |
See also