Ceeview Servicedesk Sender pluginLink to Ceeview Servicedesk Sender plugin

This plugin requires a restart of 1Gateway after installation.

Version 2.4.1Link to Version 2.4.1

Releasev2.4.1
Date:28-08-2020
Requires:1Gateway v2.4 or later

Fixes in this release:

  • Fixed NPE when we get a message with no reason data.

Version 2.4Link to Version 2.4

Releasev2.4
Date:25-08-2020
Requires:1Gateway v2.4 or later

Enhancements and fixes in this release:

  • Added IncidentReponse type.
  • Added Tag Support and reasonData as Description.
  • Added tags mapping to define assignedgroupname (ROLE:*) and category (CAT:*)
  • Fixed bug last ticket going to Default timestamp date on second poll
  • Added traverse = false parameter in the poll url

Version 2.3Link to Version 2.3

Releasev2.3
Date:13-01-2019
Requires:1Gateway v2.3 or later