Configuration
Field name | Supported values | Description |
|---|---|---|
ConnectWise API ticket url | Valid URL | Endpoint for the ConnectWise API (including version) |
User | Any string | Username in ConnectWise |
| Public key | Any string | Public key in ConnectWise |
| Private key | Any integer | Private key in ConnectWise |
| Client id | Any string | Client id in ConnectWise (used for authentication) |
| Conditions to filter on | Any string | Conditions to filter by when polling for tickets |
| Polling interval (in seconds) | Any integer | Default is 300 |
To use the ConnectWise Listener together with the sender (used for synchronization) make sure that the ConnectWise endpoint is exactly the same in both listener and sender.