Matrix42 sender pluginLink to Matrix42 sender plugin

Version 2.5.2Link to Version 2.5.2

Releasev2.5.2
Date:30-03-2022
Requires:1Gateway v2.5 or later

This plugin requires a restart of 1Gateway after installation.

Enhancements in this release:

  • (F1-841) Added ticket number in correlation message sent back from "ticket create"
  • Added close ticket functionality

Version 2.5.1Link to Version 2.5.1

Releasev2.5.1
Date:04-08-2021
Requires:1Gateway v2.5 or later

This plugin requires a restart of 1Gateway after installation.

Fixes in this release:

  • Always convert TCK to Incident and therefore changed UPDATE URL to SPSActivityTypeIncident
  • Fixed issue with clock difference in 1gateway system and matrix42

Version 2.4.1Link to Version 2.4.1

Releasev2.4.1
Date:03-09-2020
Requires:1Gateway v2.4 or later

This plugin requires a restart of 1Gateway after installation.

Fixes in this release:

  • Fixed open comments issue. Checking for ticket ID always.

Version 2.4Link to Version 2.4

Releasev2.4
Date:24-08-2020
Requires:1Gateway v2.4 or later

This plugin requires a restart of 1Gateway after installation.

Fixes in this release:

  • Changed exception to readable error when login fails (wrong api token)
  • Added null-check for empty login response

Enhancements in this release:

  • New Matrix42 sender. Creates and updates tickets and inserts comments